Table of Contents

Agent Logs and Configuration Files

Configuration Files

The Xcalibur W Agent configuration file is named chippc.config.xml and is located in the following folder:

C:\Program Files\XcaliburW\XcaliburW Device Agent\Device Agent\bin.

The EWF Write Filter must be disabled before changing the chipc.config.xml file. This is not required with the FBWF Write Filter, as the XcaliburW Device Agent\Device Agent\bin folder is part of the FBWF exclusion list.

Among others, the following settings are useful to know:

Proxy settings:

If the client device requires a proxy to communicate with Xcalibur W, the proxy settings must be specified in the XcaliburW.config.xml file: 

    <add key="Proxy.Url" value="" />
    <add key="Proxy.Login" value="" />
    <add key="Proxy.Password" value="" />
 
  * URL : The IP address or DNS name of the proxy server. To specify a specific port, use the **:XXXX** notation, where //xxxx// is the port number.
  * Login : Login string to authenticate with the proxy server.
  * Password : Password string to authenticate with the proxy server.

Example : 

    <add key="Proxy.Url" value="http://proxy.company.local:8080" />
    <add key="Proxy.Login" value="user1" />
    <add key="Proxy.Password" value="password1" />

Xcalibur W Server Address

The Xcalibur W Server address can be changed by editing the following line in the XcaliburW.config file: 

    <add key="Communication.Url" value="https://Xcalibur.chippc.com:443/" />
If the Xcalibur W server address is set to HTTPS, then the SSL Certificate must be available in the /bin directory to enable communication between the client and the server. For further information on certificates, refer to the Manually Configure the Client section.

Agent Logs

Xcalibur W Agent log files are located in C:\Program Files\XcaliburW\XcaliburW Device Agent\Device Agent\bin. Log files begin with “Logs.” The current log file is Log.Service.xml.

An example log entry is shown below: 

<log4j:event logger="MyDefaultLogger" timestamp="1371652633586" level="INFO" thread="4"><log4j:message>Server respond successfull (AckCommands)</log4j:message><log4j:properties><log4j:data name="log4jmachinename" value="testmayD2A35DCE" /><log4j:data name="log4net:HostName" value="testmayD2A35DCE" /><log4j:data name="log4net:UserName" value="NT AUTHORITY\SYSTEM" /><log4j:data name="log4japp" value="xcalibur.Agent.Windows.exe" /></log4j:properties><log4j:locationInfo class="xcalibur.Agent.Core.AgentService" method="GetTasksQueue" file="" line="0" /></log4j:event>
<log4j:event logger="MyDefaultLogger" timestamp="1371652633626" level="INFO" thread="4"><log4j:message>Received 1 tasks</log4j:message><log4j:properties><log4j:data name="log4jmachinename" value="testmayD2A35DCE" /><log4j:data name="log4net:HostName" value="testmayD2A35DCE" /><log4j:data name="log4net:UserName" value="NT AUTHORITY\SYSTEM" /><log4j:data name="log4japp" value="xcalibur.Agent.Windows.exe" /></log4j:properties><log4j:locationInfo class="xcalibur.Agent.Core.PulseEngines.PulseEngine" method="ExecutePulse" file="" line="0" /></log4j:event>