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monitoring_and_preventive_maintenance:incident_management

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monitoring_and_preventive_maintenance:incident_management [2017/12/21 14:06]
127.0.0.1 external edit
monitoring_and_preventive_maintenance:incident_management [2018/02/03 18:37] (current)
wpwiki
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 ====== Incident Management ====== ====== Incident Management ======
 ---- ----
-**proVconnect** refers to a consolidated view of related alerts as an **Incident**.+**Xcalibur W** refers to a consolidated view of related alerts as an **Incident**.
  
 An **Incident** is an event that starts with the //first Alert received// from a device. It defines the start date. The Incident **stays open** until no other alerts are received after the **defined timeframe**,​ and counts the **number of alerts** that occurred while open. An **Incident** is an event that starts with the //first Alert received// from a device. It defines the start date. The Incident **stays open** until no other alerts are received after the **defined timeframe**,​ and counts the **number of alerts** that occurred while open.
monitoring_and_preventive_maintenance/incident_management.txt · Last modified: 2018/02/03 18:37 by wpwiki